Payment Terms & Conditions
At molteva, we offer secure and reliable payment options to make your shopping experience safe and convenient. This policy explains the accepted payment methods, billing process, and payment security.
Accepted Payment Methods
We currently accept the following payment methods:
- Major credit and debit cards (Visa, Mastercard, American Express)
- Secure online payment gateways supported at checkout
All available payment options will be displayed clearly during checkout.
Payment Currency
- Payments are processed in the currency shown at checkout.
- Currency selection is based on your location and store settings.
Any currency conversion fees are determined by your card issuer or payment provider and are outside our control.
Payment Timing
- Full payment is required at the time of purchase.
- Orders are not processed or shipped until payment has been successfully completed.
If a payment fails or is declined, the order will not be confirmed.
Payment Security
Your payment security is important to us.
- All transactions are processed through secure, encrypted payment gateways
- molteva does not store your full payment card details
- Sensitive payment information is handled directly by certified payment providers
Authorization & Verification
In some cases, additional verification may be required to protect against fraud.
We reserve the right to cancel or hold an order if payment authorization cannot be confirmed.
Taxes & Duties
- Applicable taxes are calculated and displayed at checkout, where required by law
- Customers are responsible for any customs duties, import taxes, or fees imposed by local authorities (if applicable)
Payment Issues or Questions
If you experience any payment issues or have questions regarding billing, please contact us:
Phone Number: +32 465 74 30 90
Email: support@molteva.com