Frequently Asked Questions
Do you ship overseas?
We currently ship across the Belgium and United Kingdom Only,
How long will it take to get my orders?
Orders processed here will take 4-8 business days to arrive. Delivery details will be provided in your confirmation email.
How much is shipping Costs?
Shipping is free on all Belgium and UK orders. No minimum spend required.
How can I track my order?
Once your order ships, you’ll receive a tracking link by email.
You can check your delivery status at any time.
What is your return policy?
We accept returns within 30 days of delivery.
Items must be unused, unwashed, and in original packaging with all tags attached.
For full details, please see our Return & Refund Policy.
What if I received a damaged or incorrect item?
Contact us within 2 days of delivery with photos of the issue.
We will arrange a replacement or refund.
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay, Shop Pay, and other major cards supported by Shopify Payments.
Can I change my delivery address?
If your order hasn’t shipped yet, we can update it.
After dispatch, changes may not be possible, but you may update preferences via the courier.
Any other question?
You can contact us through our contact page! We will be happy to assist you.